Manage Cases in the App

Updated 10 months ago by Celina Kwan

The Customer Service module allows you to search for lists of cases and view its details in the palm of your hand.

You can view active and past cases that are associated to your Address Book entries directly from their record.

  1. Press the drop down arrow to select a different view of cases.
  1. Now you can select cases from your saved searches or from your favorite lists.


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