Email Templates

Updated 3 years ago by dustin keir

You can create email templates that you can reuse to send to many Address Book entries at different times. The email template includes the subject and the body of the email message, including any formatting and images added to the message.

You can add merge fields to the subject and body of email templates. The merge fields are populated with information from the selected Address Book entries, opportunities, or customer service cases when email messages are sent using the template.

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